API Integration in Seeb
One order screen for Seeb restaurants on several delivery apps
Restaurants and cloud kitchens in Seeb take orders from Talabat, other delivery apps, their own website and WhatsApp. Each app has its own tablet, menus drift out of sync and nobody knows the real sales by channel.
We connect those channels where the apps allow it, so orders reach one screen and your POS, menus and prices update in one place, and sales are reported together.
Orders in one place
Orders from each channel arrive on the kitchen screen in the same format, with timings. Staff stop switching between tablets during the rush.
One menu to update
Prices and availability change in one place and flow to each channel where the platform supports it. If an item runs out, it disappears everywhere.
Sound familiar?
The problems we hear most often about this, why they happen and what we would do first.
Why this happens
Availability is updated on each tablet separately.
What we would do first
- Manage availability in one place
- Push it to every channel
- Alert staff when stock is low
Why this happens
Each app reports separately, with different fees.
What we would do first
- Bring sales from every channel together
- Include each platform's fees
- Compare margin by channel monthly
A one-minute self-check
Tick what is already true for your business. It takes a minute and nothing is sent anywhere.
Frequently asked questions
- Do all delivery apps allow integration?
- Not all, and terms change. We check what each platform offers your account and use an approved integration partner where needed.
- Can you add our own ordering website?
- Yes, and orders through your own site avoid platform commission, so it is worth promoting to regulars.
More for Seeb businesses
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