AI Automation in Seeb
AI automation for Seeb polyclinics losing slots to no-shows
Polyclinics in Seeb run several doctors and departments with receptionists who spend much of the day on the phone booking, confirming and rescheduling. Missed appointments still leave empty slots.
We build WhatsApp automation that books appointments, sends reminders, lets patients reschedule in the chat and fills cancelled slots from a waiting list, in Arabic and English.
Booking in the patient's chat
Patients choose a department, doctor and time in WhatsApp. The booking goes into your system and the receptionist only steps in for unusual cases.
Medical questions go to people
The assistant handles bookings and practical questions such as location, timings and insurance accepted. It never gives medical advice; those messages go to staff.
Sound familiar?
The problems we hear most often about this, why they happen and what we would do first.
Why this happens
Reminders aren't sent or are easy to miss.
What we would do first
- Send a WhatsApp reminder the day before
- Let patients confirm or cancel in one tap
- Offer freed slots to waiting patients
Why this happens
Booking and questions all come by phone.
What we would do first
- Move routine booking to WhatsApp
- Answer common questions automatically
- Pass medical questions to staff
A one-minute self-check
Tick what is already true for your business. It takes a minute and nothing is sent anywhere.
Frequently asked questions
- Can it connect to our clinic system?
- If your system has an API, yes. If not, we can still manage bookings and sync them in other ways; we check during scoping.
- How is patient data protected?
- Health data is sensitive under Oman's data protection law, so we keep it in your accounts, limit access and avoid storing more than the booking needs.
More for Seeb businesses
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