API Integration in Sydney
API integration for Sydney businesses whose tools don't talk to each other
A typical Sydney business uses a website, a CRM, Xero or MYOB, a payment provider, a booking tool and an email platform. Each works well on its own, and staff spend hours a week copying data between them.
We connect them so data moves automatically: enquiries into the CRM, bookings into calendars, paid invoices into accounting, and customers into the right email list.
What we usually connect
Website forms to HubSpot, Pipedrive or Salesforce. Shopify or WooCommerce orders to Xero or MYOB. Stripe payments to invoices. Booking platforms to calendars and SMS reminders. Job management tools such as ServiceM8 to accounting.
Where a ready-made connector exists and works, we use it. Where it doesn't, or where it breaks quietly, we write a small integration that logs every sync and alerts someone when something fails.
Integrations that fail loudly
The worst integration is one that stops working without anyone noticing, so invoices go missing for a month. Everything we build logs what it did and sends an alert when it fails, so problems are caught the same day.
Sound familiar?
The problems we hear most often about this, why they happen and what we would do first.
Why this happens
Form submissions go to an inbox and are copied in by hand, if they are copied at all.
What we would do first
- Send every form submission straight into the CRM
- Tag each one with its source page and campaign
- Assign it to the right person with an alert
Why this happens
The store and accounting software are not connected, or the connector maps GST and fees incorrectly.
What we would do first
- Map how orders, refunds, fees and GST should land in accounting
- Connect the systems with that mapping
- Check a month of transactions with your bookkeeper before relying on it
A one-minute self-check
Tick what is already true for your business. It takes a minute and nothing is sent anywhere.
Frequently asked questions
- Do you use Zapier or write custom code?
- Both. Zapier or Make is often enough for simple flows. Custom code makes sense when volumes are high, logic is complex or the connector is unreliable. We recommend whichever is cheaper to run over time.
- Can you integrate with industry-specific software?
- If it has an API, usually yes. We review the documentation before quoting and tell you about any limits.
More for Sydney businesses
API Integration in other cities
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