Mumbai
Ecommerce development company in Mumbai
We build online stores for brands in Mumbai from our Mahim office — fashion, gifting, beauty, food and B2B businesses selling direct for the first time or moving off a marketplace.
Ecommerce is where the gap between a site that works and a site that merely exists is widest, because every defect has a rupee value attached to it.
Shopify, WooCommerce or custom
Shopify if you are selling a manageable catalogue and want to stop thinking about infrastructure. It costs more monthly and less in attention, and its checkout converts better than almost anything you would build.
WooCommerce if you already run WordPress, publish a lot of content, or need pricing and tax logic Shopify will not bend to. It costs less monthly and considerably more in maintenance — which is a real cost, not a hypothetical one.
Custom, usually on Next.js, when the model is genuinely unusual: multi-vendor marketplaces, B2B quoting, made-to-order configurators. We have built all three, and we will talk you out of it if your project is not one of them.
The parts that decide whether a store sells
Product photography and copy, first — a store with thin listings will underperform regardless of how it is built, and this is where most launches slip. Then checkout: Razorpay or equivalent, correctly configured, with COD rules and shipping zones that match how you actually fulfil.
Then speed on a mid-range Android phone on a 4G connection, which is what your customers are actually on. We test on that, not on a desktop over office wifi.
After the store is live
A store needs more ongoing attention than a brochure site: gateway changes, courier integrations, sale configurations, catalogue growth, and the performance regressions that come with all of it. Our support plans cover that with a named developer rather than a ticket queue.
We also connect analytics and search console properly at launch, so the first month of real traffic is measured rather than lost.
What launching actually requires from you
A product list with real names, real descriptions and real prices. Photography — ideally on a consistent background, at consistent scale. Your GST details, shipping origin, and the courier or aggregator you intend to use. A returns policy you are willing to honour, written down.
Almost every delayed ecommerce launch we have seen was delayed by this list, not by development. We ask for it in week one specifically so the delay happens early and visibly rather than late and expensively.
Payments, shipping and the things that break
Razorpay, PayU or Cashfree for domestic; the choice mostly comes down to settlement timing and the categories they will underwrite. International selling adds currency display, duty messaging and a different fraud profile, and we will tell you honestly whether it is worth switching on at launch.
Cash on delivery is where most Indian stores lose money quietly: without an RTO rule, a partial-prepaid nudge or a pincode restriction, the returns eat the margin. We configure those at launch rather than after the first bad month.
Shipping zones, weight slabs and free-shipping thresholds get set to match how you actually fulfil, and get tested with real orders before anything goes public.
After the first hundred orders
The work changes shape. Catalogue growth slows the site down. Apps accumulate and start conflicting. Sale configurations need building and unwinding. Reviews, wishlists and abandoned-cart flows become worth adding — and each one adds script weight that has to be paid for in speed somewhere.
That ongoing tuning is what our support plans are for. A store is an operating system for a business, not a project that ends.
What a store costs against Mumbai agency rates
A Shopify or WooCommerce store put together from a theme sits at the bottom of our range and is genuinely the right answer for a first catalogue — you are paying for setup and configuration, not engineering. A custom-coded store starts an order of magnitude higher because it is a different product, and most businesses should not buy it until the template one is provably the constraint.
Where budgets in this city go wrong is not the build. It is the running cost nobody quoted: gateway charges of roughly two percent a transaction, platform fees, and the returns from cash on delivery, which quietly eat more margin than all of it. We put those numbers in front of you before you commit, and the build bands are published rather than held for a call.
Terms are 50% advance to start and 50% at payment-gateway integration — which for a store means you are paying the balance at the point the thing can actually take money.
Where we are in Mumbai
The office is at GNM/95/347, Ground Floor, Banwari Compound, Mahim Rly Stn (E), Mahim, Mumbai 400016 — two minutes from Mahim station on the Western line, reachable from Bandra, Dadar and Andheri without a cab. For a store launch we will usually want to see product and packaging in person once; day to day after that runs remotely on shared documents and a written weekly update.
Three builds, and what they took
Full write-ups, not logos. These are chosen for how close they sit to the problems Mumbai businesses bring us — we have not tagged them by the client's city.
ClickNGreet
A gifting storefront where the work was product discovery and a checkout that holds up under occasion-driven traffic spikes. Directly relevant to Mumbai's consumer and D2C businesses, where demand concentrates into a handful of weeks a year and the site either survives them or does not.
Read the ClickNGreet case studyTatVivah Trends
A multi-vendor wedding ethnic wear marketplace — sherwanis, kurtas and bridal sets filtered by occasion, with a three-thousand-product catalogue, Razorpay checkout and a returns and trust system built in. A useful reference for any Mumbai fashion or gifting brand weighing what a full marketplace build actually involves versus a single-vendor store.
Read the TatVivah Trends case studyMariBiz.ai
A B2B marketplace for maritime procurement — an RFQ engine, vendor verification, port-based service discovery and quote comparison for ship operators. Built for an industry Mumbai runs: relevant to any business selling B2B into shipping, trading or industrial supply chains rather than direct to a consumer.
Read the MariBiz.ai case studyFrequently asked questions
- What does an online store cost to run monthly?
- Beyond our support plan: platform fees if you are on Shopify, payment gateway charges of roughly 2% per transaction, domain and any apps you add. We list these before you commit so there are no surprises in month two.
- Can you migrate my store from another platform?
- Yes — products, customers, orders and URL structure. The URL redirects are the part people forget, and skipping them discards the search visibility the old store had earned.
- Will my store be fast enough for Google?
- Core Web Vitals are part of the pre-launch checklist, not an afterthought. We measure on a throttled mobile connection because that is the condition Google grades you on.
- Who owns the store, the domain and the payment gateway?
- You do, from day one — domain, hosting, repository, analytics and the gateway account all in your name. We work inside your accounts. This matters more for a store than for a brochure site, because the gateway account is tied to your GST and bank details and should never sit with a developer.
- How many revisions are included?
- Review rounds at agreed milestones through design and build, and we keep iterating until it matches the signed scope. New scope — an extra integration, a feature that was not in the agreement — is quoted before we build it.
- What are the payment terms?
- 50% advance to start, 50% at payment-gateway integration. For a store that means the balance falls due at the point it can take a real order, not at some arbitrary midpoint.
- Can you run the store for us remotely after launch?
- Yes — sale configurations, courier integrations, catalogue growth and the performance regressions that come with all of it are exactly what the support plans cover, and none of it needs us in the room. The part that benefits from being in Mumbai is the initial product and packaging review.
- Do you have an office in Mumbai?
- Yes — Banwari Compound, Mahim (E), near Mahim railway station. Meetings by appointment; the address and map are on our contact page.
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