AI Automation in Hat Yai
AI automation for Hat Yai shops answering customers in four languages
Hat Yai shops serve customers who write in Thai, Malay, English and Chinese, asking about prices, stock, opening hours and delivery to Malaysia. Staff reply by hand in whichever language they can.
We build assistants that answer common questions in the customer's language from information you approve, and pass orders and special requests to staff.
Four languages, one set of answers
Answers come from one approved source, so every customer gets the same accurate information.
Orders to people
Orders and unusual requests go to staff with a translation.
Sound familiar?
The problems we hear most often about this, why they happen and what we would do first.
Why this happens
Counter staff speak Thai and a little English only.
What we would do first
- Reply automatically in the customer's language
- Translate for staff
- Review answers
Why this happens
Everything is answered by hand.
What we would do first
- Answer common questions automatically
- Pass orders to staff
- Log conversations
A one-minute self-check
Tick what is already true for your business. It takes a minute and nothing is sent anywhere.
Frequently asked questions
- Which channels does it support?
- WhatsApp, LINE, Facebook Messenger and web chat.
- Can it quote ringgit prices?
- Using the exchange rate you set.
More for Hat Yai businesses
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