AI Automation in Newcastle
AI automation for Newcastle clinics drowning in referrals and paperwork
Clinics and allied health practices across Newcastle spend hours each week on admin: typing referral letters into the practice system, chasing intake forms, confirming appointments and following up no-shows. It's time reception could spend with patients.
We build automation that handles much of it: online intake before the visit, referral details extracted for staff to check, and reminders sent automatically, designed around your privacy obligations.
Referrals and intake
Referral letters arriving by email or fax-to-email are read automatically, with patient and referrer details extracted for reception to confirm. New patients complete intake forms online before they arrive, saving time at the desk.
Privacy first
Patient information carries extra protection under the Privacy Act. We use AI providers that don't train on your data, process information in Australian regions where possible, and build so our team never sees real patient records.
Sound familiar?
The problems we hear most often about this, why they happen and what we would do first.
Why this happens
Referrals arrive as documents, not data.
What we would do first
- Route referrals to a dedicated inbox
- Extract key details automatically
- Have reception confirm and file
Why this happens
Intake is on paper or a PDF.
What we would do first
- Send an online intake form with the booking
- Remind patients to complete it
- Import answers into the practice system
A one-minute self-check
Tick what is already true for your business. It takes a minute and nothing is sent anywhere.
Frequently asked questions
- Does this work with our practice management system?
- Often, through its API or import features. We check your system before quoting.
- Will AI make clinical decisions?
- No. It handles admin only, and staff check everything it does.
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